FAQS

How do i place an order?

its easy, either

  • email us at sales@westcoastworkwear.com.au
  • complete the enquiry form at the bottom of the product page(with the garment style/s you are after, sizes , colours you require and whether you would like a logo embroidered or screened. or plain.
  • or call our friendly team on 03 52457720 if you require further assistance.

We will come back to you with an order confirmation for approval and an invoice for payment so we can get your order underway.

Will you ship my order or do i need to collect it?

We can ship your order anywhere in Australia or New Zealand.  Freight is charged at cost so please let us know where it will be sent and we will include the freight in your quote.

How do I know what size i will need?

Sizing varies between brands and styles.  if you send us an email with the styles you are interested in we can supply you with the relevant sizing chart.

Do you have a minimum order quantity?

For plain stock you can order a single garment at the 10 unit price.  For garments requiring your logo we require a minimum order quantity of 10 units, Pricing on our website starts at 10 units, so please contact us for pricing on less than 10. 

Can I order a mix of colours, sizes and brands?

Sure you can order a mix of different brands, this is sometimes better to discuss over the phone as coming from different manufacturers can have different lead times.

How long will it take for my order to arrive?

Plain stock orders are dispatched within 24-48 hours of receiving full payment - however this is dependent on stock availability, we will always keep you informed if there are any issues and depending if you are in a metro region or remote can determine the time frame.  Embroidered or printed stock will take longer as we need to sample your logo and will need you to sign off before we complete your order.

 

Customising your order

Can you put multiple logos on the garments i have chosen?

We can print on the front LHS and RHS, on backs and sleeves.  if you email your requirements to sales@westcoastworkwear.com.au we will come back to you with an costing.